Quality Inn & Suites Orland Park - Chicago, Orland Park
About the Hotel
Quality Inn & Suites Orland Park - Chicago, a 2-star hotel connected to a
Modern Room Amenities
The
Complimentary Hot Breakfast
Guests start their day with a
Business & Leisure Facilities
The Quality Inn & Suites maintains a
Strategic Chicago Location
Located 30 miles from O'Hare International Airport and 18.5 miles from Midway International, the hotel provides access to Brookfield Zoo, McCormick Place,
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Getting around
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Facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Allergy-free rooms
- Elevator
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Golf course
Services
- Housekeeping
- Welcome drink
Dining
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Casino
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My experience at the hotel was mixed. While there were some positive aspects like the staff's willingness to assist and the room's comfort after a while, I faced significant issues with billing and room cleanliness initially. It's worth noting that the location was convenient for my needs, but the experience was overshadowed by the challenges I faced, particularly with the payment process.
I recently stayed at this hotel for a wedding and while I appreciated the beautiful banquet facility, I encountered several issues that made my stay less than ideal. The room I first checked into had a significant water leak and showed signs of neglect, ultimately leading to a stressful experience when we had to change rooms last minute. Despite the charm of the lobby and one staff member being helpful, the overall experience left me disappointed.
My stay at this hotel was quite frustrating overall. While the indoor pool was appealing and the hot breakfast was surprisingly good, the issues with cleanliness and service were hard to overlook. The room I was given was musty and dusty, the bathroom was falling apart, and the check-in process was painfully slow. Unfortunately, I don’t think I would choose to stay here again.
The hotel has a few redeeming qualities like cleanliness and a decent breakfast option nearby, but it really falls short in maintenance and customer service. We encountered numerous issues with the room, including musty smells and broken facilities. The service left much to be desired, especially considering the heat in our room and lack of response. Overall, I wouldn't recommend this place if you're looking for a comfortable stay.
I had a really frustrating experience at this hotel, which unfortunately overshadowed what could have been a busy but manageable stay. The rooms were just not what I expected; they felt neglected and needed cleanliness attention. Additionally, the service was lacking, especially when we had issues that needed immediate resolution. While it had some amenities like a fridge and microwave, the overall experience left much to be desired, leading me to question the value for money.